Payment terms

PayPal's Business solution is used for all payments on our online store. It is a reliable and secure payment solution that allows you to pay for your purchases with:

  • PayPal account (if you have one)
  • Bank cards such as VISA, EUROCARD / MASTERCARD via PayPal

Transaction Security

With PayPal, you can make online payments with peace of mind: - PayPal allows you to pay without sharing your financial information with a third party. - PayPal automatically encrypts your confidential data using the best technologies available on the market (SSL - Secure Sockets Layer telepayment system). - PayPal ensures the confidentiality of your financial information while guaranteeing 100% protection against unauthorized payments made from your account. At no time does Aurélie Joliff have access to your bank details. We only have a bank confirmation of the transaction made for the payment of your purchases on the Aurélie Joliff website.

Secure Payment Process

After choosing your item(s) and validating your order, you are invited to choose your payment method: Payment by credit card via PayPal or Payment by PayPal account, if you have one.

Pay by credit card

First, you can pay by credit card via the form titled "Don't have a PayPal account? Pay by credit card without opening a PayPal account," located on the right side of the screen. You will then only need to select your choice: Bank Card, Visa, MasterCard, Discover, American Express... and enter the requested information. Once you have entered and verified all your information, you can then submit your payment by clicking the "review and continue" button. You are automatically directed to the secure PayPal server where your bank information is requested. This information will under no circumstances be communicated to Aurélie Joliff. The PayPal server requests payment authorization from your bank. You are informed of the response at the same time as Aurélie Joliff, and if it is positive, the transaction is automatically confirmed.

Pay with a PayPal account

When you are redirected to the PayPal platform, you can, of course, pay with your PayPal account if you have one. To do this, simply log in to your account using the "Do you have a PayPal account?" form. This connection will not immediately trigger the payment; you will be able to check your cart before confirmation.

Payment Confirmation

As soon as your payment is validated, PayPal sends you a payment confirmation by email. If you do not receive this confirmation, your payment has not been validated. In this case, your account will not be debited. You can retry your payment with PayPal or choose another payment method. Once your payment is validated, Aurélie Joliff will prepare and ship your order as soon as possible. What is PayPal? PayPal, the undisputed leader in online payments, allows buyers and sellers to send and receive payments online. PayPal has over 100 million accounts in 190 countries and regions worldwide.

Is this a secure service?

Your financial information is secure and fully covered against fraud. PayPal helps protect your credit card information using the best systems on the market for security and fraud prevention. When you use PayPal, your financial information is never shared with the merchant.

You are delivered or reimbursed

By using PayPal as a payment method for a purchase, whether in France or abroad, if you do not receive your item, PayPal will refund the total amount of the transaction, including shipping costs. In addition, this protection is free. To benefit from this protection, here are the main conditions: - PayPal protects eligible physical goods that can be shipped. Non-physical goods (digital goods, software downloads, services, etc.) and hand-delivered items are not covered. - You must declare your dispute within 45 days of your purchase and respect the claim deadlines. - The total amount of the purchase must be paid in a single transaction. - Depending on the case, proof of shipment or proof of delivery will be requested from the seller. If the seller is unable to provide this proof, a refund will be issued.